The Software Feeding Frenzy

Last year I met - virtually or in person - a lot of people who wanted to talk to me about debt collection or credit control related software. And I read a lot about it, too.

When I thought it was interesting, useful, worthwhile, and something you may not have heard of, read of, or come across yourself, I mentioned it here. And when I didn't think it was any of those things, I forgot it about it.

I'm not the most computer literate person in the world - but I've been in the world now for quite a long time now, and I think I can recognise a bandwagon when I see one. Sadly, I think that the Crunch and the problems it has caused for SME's has become a bandwagon.

Obviously, software packages have become an essential part of the credit management and collection process, but you should buy - or subscribe - carefully if you buy or subscribe at all, and if you are in any doubt as to what is right for you, contact The Institute of Credit Management. Advice is free.